Getting Started: Admins and Owners

Lucas
Lucas
  • Updated

Article Overview 

This article lists the initial steps a new Owner/Admin of a SalesRabbit+ account should complete to get their account up and running.

TIP: This is intended to be a brief overview of how to get started, the links below will take you to more in-depth articles on each particular subject. Bookmark hop.salesrabbit.com for easy access to the Web App.


Part 1: Logging into your Account

After initial sign up, account Owners will receive a welcome email to help get you started with the SalesRabbit+ platform.

  • After being added as an owner/admin to a workspace, users can expect to receive an email similar to the screenshot below.
  • Click the "Set My Password" button in the email to create a password for your SalesRabbit+ account.
  • After setting their password, users will be able to access the SalesRabbit+ Web App and Mobile App with their login credentials. 
  • Please contact SalesRabbit Support if you are having trouble with this step or any future steps.

Part 2: Basic SalesRabbit+ Account Setup

Now that you set your new SalesRabbit+ password, here are some high priority items to complete to make your account is accessible and functional for your organization. Adjustments can be made by Owners/Admins on the Web App.

  • Organize your Team Org Assignments.
    • If you have multiple organizational units such as regions, offices, or teams here is where you can create those.
  • Setup your Roles & Permissions.
    • You are going to want to customize what your reps and other users have access to out in the field on the mobile app and on the web app.
  • Manage your Lead Statuses.
    • Edit/Create the lead statuses your users can disposition on knocked locations. This will allow you to clearly see your sales process in SalesRabbit+.
  • Add additional Users. (admins, managers, reps...)
    • Now that everything is setup and ready, you can start adding your Users to your account!

Part 3: Additional Basic Setup

Now that the basics of your account have been setup here are some resources to dive deeper into account configuration. These options are more of a deeper dive in the Platform and not required for basic use cases.

  • Manage your Area Settings.
    • Set area limits for your workspace.
  • Add Sales Materials.
    • Upload files and resources that users can then access from the Mobile App.
  • Import a .csv file of leads or customers into your workspace.
    • Have lead information you need to display in SalesRabbit+? Use the import tool to pull in that information.

Part 4: Pro Account Setup

Accounts on the Pro Plan have additional features available to them. These options are available to Pro Plan Accounts for a more advanced setup and not required for basic use cases.

  • Create additional Custom Fields.
    • These are additional fields outside of what is typically seen on a Lead Card, if the Notes box is not enough for your organizations needs. 
  • Create necessary Quick Links.
    • Need to access an outside calendar, sign-up sheet, or website? Quick Links allows mobile app users to access that link from from the Lead Card!
  • Setup a marketplace Integrations. or access the API.
    • Need to push lead information from SalesRabbit+ to your CRM? You can with connections available in our Integration Marketplace.

Pro Tips


Looking to learn how to use the mobile app?

Check out our Getting Started: Mobile App Article!

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