Locked Leads

Lucas
Lucas
  • Updated

Article Overview 

Locked Leads the new Customer Pins in the Next Generation of SalesRabbit. Locked Leads are a unique lead status that allows users to view the lead, but not make any edits to the lead's information.

Tip: visit the Locked Leads article for more detailed information.


 


Part 1: Welcome to Locked Leads.

  • Locked Leads are the new and improved Customer pin!

  • The ability to Lock a Lead is accessible to everyone one, but editing a Locked Lead is behind a permission.

Part 2: What's Different?

  • Locked Leads are now a Status in SalesRabbit (marked by white background and a color symbol versus a color background and a white symbol).

  • Locked Leads have their own filter and are still viewable from a designated distance.
    • Web App Filter (map):
  • Mobile App Filter:
  • Locked Leads can be edited by users with the appropriate permissions enabled, unlike the previous Customer pins.
  • Previously, Customer pins only displayed the lead name and address. Locked Leads will retain all data from the lead and display all lead information.

Pro Tips

  • Locked Leads are visible from the Web App map and leads page.
  • Locked leads are visible from the Mobile App if the user is located within the set radius of the locked lead.
  • Link below to explore more about Locked Leads.

Locked Lead Statuses

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