Amplify User Management

Article Overview

This article guides users on how to manage an account's Amplify user access. In order to have a user in Amplify, you must first have a user created in SalesRabbit. An Amplify user cannot exist without first having a user in SalesRabbit.

Tip: visit the SalesRabbit User Management article for more detailed information on adding users. Modifying user roles requires company admin privileges and will take effect after the user refreshes their web-browser.

Part 1: View Amplify Users

This part demonstrate where to go to manage your Amplify User's and permissions.

• From the SalesRabbit Web App, click "Amplify" from the left menu.

• Once inside your Amplify account, click "Manage" in the bottom left corner -> click "Users".

• A list of "Active" users will appear.
• Users that have been deactivated in SalesRabbit will appear in the "Deactivated" list. 
  • Note: the list of users will change/update as you add/deactivate users from SalesRabbit.
• Click on a user to edit that user's permissions/access within Amplify.

Part 2: Profile

This part highlights what can be changed on an Amplify user's profile.

• After selecting a user from the list, you'll be brought to that user's "Profile".
• Editable fields include: uploading a profile image, adding a Nickname, input a birthday and hire date, and changing that user's team assignment.
  • Note: information like email, first name, and last name come from SalesRabbit and are uneditable within Amplify.

Part 3: Admin Access

Managing Admin Access allows admins to give other Amplify users permissions to edit certain features in Amplify. Permissions include company access, user management, competition, reward, and achievements.

• Under "Admin Access", admins can adjust an Amplify user's permissions.
• Click "Save Changes" to apply any edits made.

• Editable permissions for Amplify users include:
  • Account Owner: ability manage subscriptions.
  • Company: have access to everything in the company.

• • User: access to create and edit users in the company.
  • Statistics: access to all data.
  • Screen: access to screens, playlists, and slides.
  • Competition: access to create and edit competition.
  • Achievement: access to create and edit achievements.
  • Reward: access to manage rewards, coins, and requests.

Part 4: Manager Access

Manager access allows admins to edit, specifically, who has access to which departments or teams within Amplify.

• Under "Manager Access", admins can provide users with access to select or all departments/teams within Amplify.

Part 5: Celebrations

Set up a user's celebrations. Select a Youtube video to play whenever a user registers an activity from SalesRabbit and share the news!

• Click "+ Create Celebration" to create a celebration for that user depending on Activity Type.

• Create Celebration:

• Web Celebration Settings:
  • Enabled either of these toggles to set whether celebrations popup will appear in the the browser or whether you'd like to mute the celebration popup in browser.

Part 6: Privacy

A users "Privacy" section allows the user to determine whether or not they'd like to receive emails related to Amplify features.

• Click on "Privacy" to view these options. Enable/Disable the setting with the toggles on the right.
• Click "Save" to apply any changes made.

• Reports:
  • Hide Reports from the Feed.
  • Hide Reports from Screens.

• Battle Mode:
  • Enable user for Battle Mode.

• Reward Shop:
  • Subscribe to reward suggestion emails.
  • Subscribe to reward request emails.

• Other:
  • Subscribe to weekly newsletter.
  • Subscribe to pending users email.
  • Subscribe to achievement emails.
  • Subscribe to endorsement emails.

Part 7: Notifications

Users can define their own notification settings that will determine which Amplify push notifications will be sent to your device or on the web app.

• Click on "Privacy" to view these options. Enable/Disable the setting with the toggles on the right.
• Click "Save Changes" to apply any edits made.

Pro Tips

•  If assigning a user to manage a team, please make sure they are not assigned any administrative permissions. This will prevent you from being able to give them management permissions over a singular team(s).