Push Notifications

Article Overview 

Learn how to manage your push notifications and decide which notifications you would like to receive all within the mobile app.

Manage Push Notifications: 

Access your settings from your home page to select your push notification preferences

• Log into the SalesRabbit+ mobile app.
• From the "Home" page, select the Profile Icon in the top right corner to access mobile app settings.

• Select "Push Notifications".

• From here, users can toggle on/off any notifications they don’t want to receive.
  • Notifications options include:
    • Appointments: notify when appointments are assigned to the user.
    • Areas: notify when areas are assigned to the user.
    • Leads: notify when leads are assigned to the user.

Area Notifications: 

How Area Notifications will appear.

• Users assigned a new area or reassigned to an area will receive a notification that will allow users to tap and go directly to the Area on your Mobile App.

  

Appointment Notifications: 

How Appointment Notifications will appear.

• If assigned an appointment, users will receive a notification as soon as the appointment is assigned.
• If a current appointment of yours is updated, you’ll receive a notification with the update.
• Users can set their preferred appointment time via the Mobile App Settings page to determine when they'd like to be reminded about the appointment in advance.
  • No Reminder
  • On Time
  • 5 min before
  • 15 min before
  • 30 min before
  • 1 hour before

Lead Notifications: 

How Lead Notifications will appear.

• If assigned a new lead(s), users will receive a ‘single’ lead push notification
  • When tapping on this notification, it will bring users directly to the lead card on the SalesHub Map.
• If assigned multiple leads at once, users will receive a ‘roll up’ push notification
  • When tapping on this notification, it should bring them to the SalesHub (Map) zoomed in around the leads