Push Notifications

Article Overview 

Learn how to manage your push notifications and decide which notifications you would like to receive all within the mobile app.

Manage Push Notifications: 

Access your settings from your home page to select your push notification preferences

• Log into your mobile app
• Go to Mobile App Settings at the top right corner
• Select Push Notifications

• From here, you can toggle off any notifications you don’t want to receive.

  • You can select to toggle on or off notications for:
    • Appointments
    • Areas
    • Leads

  

Area Notifications: 

How Area Notifications will appear

• If you are assigned a new area or reassigned to an area, you will receive a notification that will allow you to tap and go directly to the Area on your Mobile App

  

Appointment Notifications: 

How Appointment Notifications will appear

• If you have an appointment assigned to you, you’ll receive a notification as soon as the appointment is assigned
• If a current appointment of yours is updated, you’ll receive a notification with the update
• You can set your preferred appointment time via the Mobile App Settings page to determine when you’d like reminded about the appointment
  • No Reminder
  • On Time
  • 5 min before
  • 15 min before
  • 30 min before
  • 1 hour before

Lead Notifications: 

How Lead Notifications will appear

• If you have a lead assigned to you, you will receive a ‘single’ lead push notification
  • When tapping on this notification, it will bring you directly to the lead card on the SalesHub Map
• If you have multiple leads assigned to you at once, you will receive a ‘roll up’ push notification
  • When tapping on this notification, it should bring them to the SalesHub (Map) zoomed in around the leads